Lead capture, scheduling, customer service, billing, and accounts receivable, all handled around the clock for a fraction of what an office manager costs.
The everyday work that keeps a business paid and booked. No salary, no sick days, no 9-to-5 ceiling.
Inbound calls, forms, and web chats get answered and qualified on the spot, so a missed call never turns into a lost job.
Appointments and service calls booked, confirmed, and reminded automatically, synced to the tools you already use.
Routine questions handled day or night, with anything urgent routed straight to your on-call person.
Invoices go out the moment a job wraps. Accurate, on-brand, and never stuck in someone's to-do pile.
Polite, persistent payment follow-ups on a schedule, so past-due invoices get collected instead of forgotten.
Automation does the volume; a real person steps in for the judgment calls and high-stakes conversations.
Most services lock your customers, invoices, and history inside their platform. Leave, and you lose it. We set up automation on systems you own and control.
We walk through where time and money leak out of your day. Missed calls, slow invoices, unpaid receivables. Then we map what to automate first.
We set up the workflows on accounts you own, connect them to your phones, calendar, and billing, and tune everything to sound like your business.
Leads get answered, jobs get booked, invoices go out, and payments get chased. A real person stays on standby for anything that needs one.
Simple monthly pricing, month-to-month. Every plan costs a fraction of a full-time hire, and it starts with a free consultation. No commitment.
Stop losing leads to voicemail and full calendars.
The whole front-and-back office, handled.
Higher volume, multiple locations, dedicated support.
One-time onboarding from $499. Add-ons priced separately. Numbers are starting points. Your free consultation gets you an exact quote.
A fast, professional site that turns visitors into booked jobs, built and maintained for you.
Local ad campaigns and a steady social presence that keep new leads flowing into the back office you already have.
Automatic review requests after every job, plus win-back and reminder campaigns that bring past customers back.
An always-on assistant for everyday requests that escalates to a real person the moment a situation calls for one.
For years, my job was building the systems that let businesses grow without drowning in their own operations. I ran billing operations for Amazon Ads, a business generating over $70 billion in annual revenue. Getting the back office right there wasn't optional. It was the line between billions collected and billions left on the table.
I've also built and run the data operations for a startup from the ground up, where every dollar and every hour had to count. Same lesson, different scale: the businesses that win are the ones whose back office quietly does its job so the owner can focus on the work.
Tampa Bay is full of HVAC shops, dental offices, law firms, and accountants doing great work and quietly losing money to dropped calls and slow invoices. That's a fixable problem. So I built Keel to keep their business steady, on course, and getting paid.
A 30-minute call to look at where your back office is costing you leads, time, or unpaid invoices. No pitch, no obligation.